Impersonation Fraud - Trigger Fraud Alert #43 (August 2026)

Dear Resident,

Re: Impersonation Fraud

Lloyds Banking Group have announced that the Halifax brand will change to Lloyds. Halifax customers may receive contact directly through trusted channels, including the Halifax app, online banking, email and by letter.  

IMPORTANT – The bank will never ask you to move money, transfer funds or share security details as part of this change. If anyone contacts a customer asking them to do this, it is a fraud!

If you have any concerns, visit a branch or call your bank on a trusted number which can be found on the back of your bank card or dial 159  

Remember:

Don’t trust your caller ID display on your phone – fraudsters use software that can change the appearance of their phone number and appear different on your phone screen (like a local number). Landline phones can have a delay. When you put the phone down and pick it back up, you could still be on the phone with the fraudster.

If anyone cold calls you, it is ok to Hang up!

The police or your bank will not contact you out of the blue to participate in an investigation or send a courier to your home to collect bank cards, cash, gift cards or other valuable items. Any requests to do so are fraud.

Reporting and Support

If you have been a victim and lost money, call 101 and report it to Humberside Police.

Visit fraudwatch.org.uk for more information about fraud and where to get support.

You can also sign up to receive future alerts at alerts.fraudwatch.org.uk.

You can read the full alert and download some leaflets to share here: https://www.fraudwatch.org.uk/2026/08/31/trigger-fraud-alert-43/.

To find out more about your local policing team including who your officers are, updates on policing priorities and details of meetings and events please visit https://www.police.uk.